Disability inclusion and accessibility resources

Articles

• How banks are supporting disabled customers during coronavirus

  We look at the most popular UK banks to see how they are supporting disabled customers through the coronavirus pandemic. And how they are making existing services accessible to people during this time.

• Best video conferencing apps and software for accessibility

  Video calling apps can help maintain connection and community online, even if you’re unable to in person. Here's an overview of the best video conferencing apps for accessibility.

• From online to offline, accessibility is about the whole customer experience | Ayodeji Oyebade

  We look at the role of accessibility in the customer experience.

• The biggest barriers to accessibility are a lack of ownership, people and skills | Inviqa Digital Accessibility Report

  Inviqa report finds the main barriers to digital accessibility. Also finds out how organisations deal with those barriers.

• How accessible eLearning promotes disability equality in the workplace | Susi Miller

  Susi Miller is an eLearning accessibility advocate and a designer. Her article explains why accessible workplace eLearning matters to disabled people and businesses. She also gives some tips to help you get started.

• University must be more accessible to disabled students, technology can help | Chloe Tear

  "The more my sight decreased, the harder my university work became."

• Online ticketing platforms “not designed to accommodate me” for live events

  Sarah, a guest contributor for Access For Us, talks about her experiences booking and attending live events and concerts as a disabled fan.

• Research: frustrated, the ‘F’ word of inaccessibility

  Feedback from our survey looks at the cost of website inaccessibility to disabled people.

• 6 companies that boosted business with accessibility

  We often hear the argument that accessibility doesn't have enough return on investment. This article gives examples on how accessibility can actually boost business.

• Getting started with inclusive design and accessibility

  Krissie Barrick is our Head of Business Influencing at Scope. She gives her advice to make inclusion a part of your business strategy.

• “It’s not easy for me, but it’s doable” Henry Fraser on accessibility and booking online

  In an exclusive interview, we spoke to Henry Fraser about how he uses digital technology to work, socialise and organise his life, and how it can let him down.

• 11 web accessibility myths debunked

  We’ve heard it all before. Whether you’re a sceptic, a newbie, or an advocate – you’ve probably got some preconceptions about accessibility. Digital creative agency (and accessibility champions) HeX Productions explain 11 common web accessibility myths.

• Online accessibility: survey feedback so far

  We gather feedback from disabled people on how accessible the online world actually is. This article shares some of the feedback we have already received from survey respondents.

• What it’s like using online fashion retailers as a visually impaired person | Elin Williams

  We asked visually impaired lifestyle blogger Elin about her experiences shopping for clothes, fashion and beauty products online.

• The business case for accommodating disabled customers

  Our latest study looks at how much businesses are missing out by not developing accessible websites, apps and products. This study was sponsored by Barclays.

• Complaints guide for encountering online accessibility barriers

  Paul Smyth offers guidance and advice on how to raise a complaint about accessibility. Learn how to provide feedback when encountering online barriers.

• Designing for disability: quick do’s and don’ts

  This article provides an overview of common conditions and impairments and how they can affect the way a user interacts with a website.

• How to write alt-text descriptions for image accessibility

  Adding alt-text to images is an important part of web accessibility. It allows people using screen readers to process images on a page. It includes visually impaired and blind users in the conversation.

• User testing versus automated testing for accessibility

  HeX Productions discuss the differences between user testing and automated testing for accessibility.

• 5 most common website accessibility failings, according to the WebAIM Million analysis

  WebAIM looked at the homepages of the top million websites to see if they were accessible. Find out the results.