Evaluating your event
What you will learn in this chapter
- How to evaluate the accessibility of your event
- Ways to get feedback
It’s important to evaluate your events. You should get feedback from attendees to make sure your event was accessible. This will help you improve future events.
Methods
There are a few ways to find out how accessible and inclusive your event was:
On-the-day feedback
Keep track of any issues reported to staff and volunteers at the event. You can prepare for this with a complaints log sheet. You may also want to track any positive comments or feedback. This can help you with influencing colleagues or other teams to be more accessible.
Audience feedback survey
Survey tools such as Microsoft Forms are fine, but try to give people the option to feedback another way. For example in a phone conversation or an email. These formats can be more accessible for some people.
Speaker feedback
Speakers are a part of your event too and may have thoughts on the accessibility or their experience. For example, they might’ve needed more information about where they needed to be at set times. Again, you can send a survey, or ask for their feedback in a more anecdotal way.
Access needs requests
Track how many people log access requirements when registering or during follow up communications.