Transport

It’s always a good idea to do some research about how attendees might travel to the event. Providing this information can make a big difference for disabled people. It can make them feel more comfortable to attend. And means they have less admin to do themselves.

Depending on the event, it might be appropriate to book or cover travel costs for guests.

Public transport

Some people choose or have to travel to events using public transport.

Where possible, make sure that the venue is relatively close to an accessible train station. Ideally, this would be mean there is step-free access from all platforms to street level.

It may be a good idea to consider and plan for alternative routes. For example, step-free access in the UK often relies on lifts. It is worth looking at alternative nearby stations in case of technical faults.

Remember that public transport, particularly within big cities, can be busy and challenging. Events during the day, when full services are running, can be preferred.

For very large events, it may be worth seeking contact with transport providers. This means you can brief the relevant person on the event. Ideally this will be an accessibility or inclusion manager. The station may be able to provide additional staff if required.

Taxis

Accessible taxi options are limited and availability can be a challenge. It is a good idea to research as far in advance as possible and share this information with guests. Black cabs, where available, are a good alternative for some peoples’ needs. But please note this will not suit everyone.

If you are booking a taxi for someone, make sure you understand their requirements.

Car parking

The ideal venue will have on-site parking but this isn’t always the case.

Try to ensure that the venue has accessible parking within 50 meters from the entrance.

It is important to provide guests with as much information about parking as possible. This may mean providing a written description or local map with nearby parking clearly marked. Include any information about Blue Badge spaces.

For events with designated parking areas, use car park marshals to assist guests on arrival.